Good experience with a new roof, soffit, fascia, gutters and downspouts on my home. On the sales side, Sam was very thorough explaining the options and discussing how to tackle certain parts of the job where we had decisions to make. He was very accommodating in getting sample boards and even some nearby jobs to see finished roofs in the flesh - those thumbnails on Owens Corning's website only go so far! Once the work began, the Project Manager (Phil) was extremely communicative, keeping us updated with pictures and generally in the loop as the job progressed. We had one small change order for a little bit of water damaged wood that needed to be replaced which was certainly not unexpected. The job went quickly without any hiccups, other than a last minute delay with the gutter crew.